LimitBreakIT
MALTA & EUManaged IT, cloud & security→

Managed IT that keeps your business moving.

Helpdesk, cloud, cybersecurity, backups and AI automation, looked after by engineers who know your setup and pick up when you call. One monthly price, agreed up front.

  • You speak to an engineer
  • First reply within 2 hours
  • On-site across Malta and Gozo

Platforms we manage every day

  • Microsoft 365
  • Google Workspace
  • Azure
  • AWS
  • Google Cloud
  • Cloudflare
  • Zapier
  • n8n
What we handle

One partner for the whole IT stack.

Support, security, backups, cloud, AI and web under one contract. When something breaks, you make one call and we deal with the vendors.

IT support & helpdesk

Your team calls or emails and reaches an engineer who can fix the problem, with response times written into the contract.

  • Tier 1–3 helpdesk
  • Device fleet management
  • Onboarding & offboarding
  • Vendor & licence management

Ideal for · Companies of 10 to 250 people without in-house IT.

Security & compliance

Protection for devices, accounts and email, plus the documentation auditors ask for.

  • Endpoint protection & MDM
  • SSO & MFA rollout
  • Phishing simulation
  • NIS2 & ISO-ready docs

Ideal for · Businesses preparing for NIS2, ISO 27001 or SOC 2.

Backup & recovery

Off-site backups we restore-test on a schedule, and a recovery plan your team has already walked through.

  • Encrypted off-site backups
  • Disaster recovery planning
  • 24/7 monitoring
  • Incident playbooks

Ideal for · Finance, healthcare, iGaming and other regulated sectors.

AI automation

Chat agents that answer customers from your own content, and automations for the admin your team still does by hand.

  • Customer-support chat agents
  • Internal knowledge assistants
  • Zapier & n8n workflows
  • LLM cost controls

Ideal for · Teams answering the same questions every day.

Cloud & infrastructure

Moves to AWS, Azure or Google Cloud, sized to what you use and reviewed so the bill doesn't creep up.

  • Cloud migrations
  • Cost optimisation audits
  • Network & VPN setup

Ideal for · Businesses outgrowing an office server or shared hosting.

Web, domains & email

Websites, hosting, domains and business email, built and maintained by the same people who run your IT.

  • Marketing & ecommerce sites
  • Domains & DNS
  • Google Workspace / M365 email

Ideal for · Businesses without a web developer on staff.

Not sure where to start?

Start with an IT health check.

Book a call
How it works

From first call to fully managed.

Getting started takes three steps, and the first one is a conversation.

  1. 0120 min

    A 20-minute call

    Tell us what's causing problems. You'll talk to an engineer, and we'll say honestly whether we're the right fit.

  2. 02Written plan

    Health check and plan

    We review your devices, accounts, backups and security, then send you a prioritised list of fixes and a monthly price.

  3. 03Ongoing

    We run it for you

    We take over the helpdesk, monitoring, updates and backups. Your staff have one number to call, and you get regular reports on what we've done.

Why us

The numbers we're measured on.

Our service agreements are written against these figures. They are averages across our current clients.

Uptime
99.97%
Average across managed client infrastructure, last 12 months.
First reply
1.8h
Median time to a human response on inbound tickets.
Resolved
94%
Tier-1 incidents resolved within the first business day.
Coverage
24/7
Infrastructure monitoring with on-call escalation.

A typical IT provider

  • Tickets wait in a queue
  • Hourly billing and surprise invoices
  • Separate vendors blaming each other
  • Backups nobody has tested
  • Reports full of jargon

LimitBreakIT

  • An engineer picks up and stays with the issue
  • A monthly price agreed before we start
  • One team responsible for everything
  • Restores tested on a schedule
  • Reports written for the people paying
Selected work

Sites and products we've built.

Everything here is live, from a local pizzeria to tools used by software developers. Our team designed and built each one.

Client work01 / 04

Bella Ciao

Restaurant website

Website for a pizzeria in Marsaskala. The menu and prices lead the page, regulars can follow their loyalty card, and mobile visitors call in an order with one tap.

  • Signature menu with prices
  • Loyalty card with a free tenth pizza
  • Reviews, map and opening hours
  • Tap-to-call ordering on mobile
Visit bellaciao.mt
bellaciao.mt
Bella Ciao website, full page
Bella Ciao on mobile
Our product02 / 04

Kelma

AI chat agent · SaaS

Kelma learns a business from its website and documents, then answers visitors' questions at any hour and collects their details. The assistant on this site runs on it.

  • Trained on your site, PDFs and docs
  • Live in about five minutes, no code
  • Lead capture, transcripts and sentiment
  • Calendly and HubSpot integrations
Visit kelma.chat
kelma.chat
Kelma website, full page
Kelma on mobile
Our product03 / 04

Omniio

Developer platform · MCP gateway

Omniio gives an AI agent one MCP address for all of its tools. Each person connects their own accounts, and the agent searches for the tool it needs instead of loading them all up front.

  • 145 MCP servers in the catalogue
  • Per-user credentials and audit logs
  • Agents search for tools instead of preloading them
  • Free tier of 25,000 calls a month
Visit omniio.dev
omniio.dev
Omniio website, full page
Omniio on mobile
Our product04 / 04

Qabbel

Comparison platform

Qabbel compares internet, mobile, TV and insurance plans in Malta by total cost over the contract, so a cheap first three months can't hide an expensive two years.

  • GO, Melita, Epic and Starlink side by side
  • True monthly cost across the contract
  • Motor insurance quotes
  • Free, no sign-up, paid placements labelled
Visit qabbel.mt
qabbel.mt
Qabbel website, full page
Qabbel on mobile

More screens from the work

  • Screen from bellaciao.mt

    bellaciao.mt

  • Screen from kelma.chat

    kelma.chat

  • Screen from omniio.dev

    omniio.dev

  • Screen from qabbel.mt

    qabbel.mt

  • Screen from bellaciao.mt

    bellaciao.mt

  • Screen from kelma.chat

    kelma.chat

  • Screen from omniio.dev

    omniio.dev

  • Screen from bellaciao.mt

    bellaciao.mt

  • Screen from kelma.chat

    kelma.chat

  • Screen from omniio.dev

    omniio.dev

  • Screen from bellaciao.mt

    bellaciao.mt

  • Screen from omniio.dev

    omniio.dev

FAQ

Questions, answered.

If your question isn't here, ask Limi, the assistant in the bottom corner, or talk to an engineer.

How much does managed IT cost?

It depends on how many people and devices you have. After a short call and a health check we quote a fixed monthly price, so you know the cost before you commit.

Do you only work with businesses in Malta?

We're based in Għaxaq and visit clients on-site across Malta and Gozo. We also support businesses elsewhere in the EU remotely, including cloud and security projects.

We already have an IT person. Can you still help?

Yes. We can back them up with holiday cover, out-of-hours monitoring and specialist projects, so your business never depends on a single person.

How quickly do you respond?

Our median time to a human reply is 1.8 hours during business hours (Mon–Fri, 09:00–18:00 CET). Infrastructure monitoring runs 24/7 with on-call escalation.

Can you help us with NIS2 and compliance?

Yes. We help you work out whether NIS2 applies, close the gaps (MFA, backups, access control, incident response) and keep audit-ready documentation.

What does switching to you involve?

We document what you have, take over admin access from your current provider and fix the urgent issues first. Your team keeps working throughout.

Get in touch

Let's unblock your IT in one call.

Send us a message or give us a call. An engineer reads every enquiry, and if we're not the right fit we'll point you to someone who is.

Call+356 9940 2975WhatsAppMessage us
Email

Mon–Fri · 09:00–18:00 CET · Għaxaq, Malta

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